LEGAL / PRIVACY
Privacy Policy
Last updated: January 1, 2026 | FLAG VILLAGE
At FLAG VILLAGE, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from us.
01 — Information We Collect
When you place an order or register an account, we may collect:
- Full name and contact details (email address, phone number)
- Billing and shipping address
- Payment information (processed securely via Shopify Payments — we do not store card details)
- Browsing behaviour, device information, and IP address (via cookies and analytics tools)
02 — How We Use Your Information
- Process and fulfil your orders, including shipping and delivery
- Communicate with you regarding your order, warranty claims, or support requests
- Send promotional emails (only with your consent; you may unsubscribe at any time)
- Improve our website and customer experience through analytics
03 — Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers including Shopify (e-commerce platform), shipping carriers, and email marketing platforms (only if you have opted in).
04 — Cookies
Our website uses cookies to enhance your browsing experience and analyse site traffic. You may disable cookies through your browser settings; however, this may affect certain features of our website.
05 — Your Rights
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data, subject to legal obligations
- Opt out of marketing communications at any time
06 — Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.